Shipping policy

Shipping Policy

100% DISCREET PACKAGING

Your privacy is our absolute priority. All Lusttoyz orders are shipped in plain, unmarked packaging.

No mention of "Lusttoyz" or adult products on the outside of the box.
The sender name on the shipping label will appear as "LT Logistics" to ensure total discretion.

SHIPPING RATES & REGIONS

We are proud to offer FREE SHIPPING WORLDWIDE on all orders, with no minimum purchase required.

United States: Estimated delivery 10-12 working days.
Europe & Oceania: Estimated delivery 10-15 working days. (Includes UK, Australia, Germany, France, etc.)
Canada & South Africa: Estimated delivery 15-20 working days.
Other Regions: Generally 10-25 working days (Except Brazil: 30-45 working days).

Please note: Some remote zip codes may have restrictions. If we cannot deliver to your location, we will contact you immediately.

ORDER PROCESSING & DELIVERY

Processing Time: Items will be shipped within 1-2 business days after successful payment. You will receive a tracking number via email as soon as your package is on its way.
Tracking: You can track your journey through the link provided in your shipping confirmation email.
Unpredictable Delays: While we strive for speed, factors like customs clearance or extreme weather may occasionally cause delays. We appreciate your patience.
Address Accuracy: Please ensure your shipping address is detailed and correct. Lusttoyz is not responsible for extra fees or lost packages due to incorrect addresses provided at checkout.
Address Changes: We cannot change the delivery address once the product has been dispatched.
Import Duties: Any import duties or customs fees charged by your local government are the responsibility of the buyer.

CONTACT US

If you have any questions regarding your shipment or if you don't receive your item within the promised timeframe, please contact us at: Email: service@lusttoyz.com